Shipping Policy
At Chickadee.lk , we are committed to delivering your order quickly and safely.
Shipping Locations
We currently ship to:
Domestic: [e.g., Sri Lanka]
International: [List of countries, if applicable]
Shipping Timeframes
Domestic Orders: Delivery within 2–5 business days
International Orders: Delivery within 7–14 business days
All orders are processed within 1–2 business days
Please note: Shipping times may vary based on product availability, location, and courier service.
Shipping Charges
Domestic: Flat rate or free shipping on orders over LKR [350 Rs or 400 RS]
International: Charges calculated at checkout based on destination and weight
Order Tracking
Once your order is shipped, a tracking number will be emailed to you so you can follow the delivery progress.
Delivery Issues
If your order hasn’t arrived within the estimated time, please contact us at info@chickadee.lk and we will investigate with the courier.
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Western Province Shipping
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All other Provinces Shipping
3-6 Days
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DHL worldwide shipping
All orders are packed and shipped from our main warehouse in Colombo. Most orders fit through the mailbox or WhatsApp. Shipping rate is as shown below:
Sri Lanka
Rs.350 on orders below 1kg – Colombo and Suburbs
Rs.400 on orders below 1kg – Rest of the Island
FREE shipping on orders over Rs.8000
2-4 working days for Colombo and immediate suburbs
2-5 working days for all other provinces
Please note that there can be slight delays of a day or two if there is bad weather.