Shipping Policy

At Chickadee.lk , we are committed to delivering your order quickly and safely.

Shipping Locations

We currently ship to:

  • Domestic: [e.g., Sri Lanka]

  • International: [List of countries, if applicable]

Shipping Timeframes

  • Domestic Orders: Delivery within 2–5 business days

  • International Orders: Delivery within 7–14 business days

  • All orders are processed within 1–2 business days

Please note: Shipping times may vary based on product availability, location, and courier service.

Shipping Charges

  • Domestic: Flat rate or free shipping on orders over LKR [350 Rs or 400 RS]

  • International: Charges calculated at checkout based on destination and weight

Order Tracking

Once your order is shipped, a tracking number will be emailed to you so you can follow the delivery progress.

Delivery Issues

If your order hasn’t arrived within the estimated time, please contact us at info@chickadee.lk and we will investigate with the courier.

  • Western Province Shipping
1-3 Days
LKR 350.00
  • All other Provinces Shipping

3-6 Days

LKR 400.00
  • DHL worldwide shipping

All orders are packed and shipped from our main warehouse in Colombo. Most orders fit through the mailbox or WhatsApp. Shipping rate is as shown below:

Sri Lanka

Rs.350 on orders below 1kg – Colombo and Suburbs
Rs.400 on orders below 1kg – Rest of the Island
FREE shipping on orders over Rs.8000

2-4 working days for Colombo and immediate suburbs

2-5 working days for all other provinces

Please note that there can be slight delays of a day or two if there is bad weather.